Genesys Analytics Solution Improves
With Genesys Cloud CX package 3 and conversation transcription, you can now search for words in all your conversations (audio and digital), automatically detect topics, and visualize customer sentiment.
What’s New at Paxyl
Webinar – Customer Service: The Overlooked Aspect of Online Commerce
Paxyl Solutions is pleased to offer a free replay of the webinar: Customer Service; The Overlooked Aspect of Online Commerce. Hosted by Jean-Francois Prevost, President of Paxyl Solutions, and Michel Joncas, retail consultant, this webinar, …
Contact Center, CRM, or Ticketing Software; Which Solution Best Meets Your Needs?
In recent years, many software solutions have emerged to help businesses optimize operations and improve customer service. Some software ensures quality technical support, others are sales or customer management tools, and some adequately manage communications. …
We Are Recruiting – Genesys Customer Contact Center Specialist
Paxyl is looking for a Genesys Customer Contact Center Specialist. Paxyl offers a full range of essential services for implementing and managing contact center solutions. Involvement in numerous replacement and upgrade projects has developed uncommon …
Paxyl is Proud to Have Helped Videotron Stay Available and Functional During the Crisis
Videotron ensures that their robust customer contact center solutions remain available and functional, allowing their customers to reach them via calls, chats, or emails to their agents. Since the beginning of the crisis, Videotron has …
New Promotional Poster by Paxyl Solutions
Paxyl Solution’s marketing team, in collaboration with ZoneW3 Media Design, is proud to present the new promotionalposter for Paxyl Solutions. The idea is to highlight Paxyl solutions on a single page to showcase our strengths …
After several weeks of work, Paxyl is proud to present its new website!
Over the last several years, we have built an exceptional team that shares our passion and our values. With this in mind, we have designed a website that reflects our concept! We offer a functional …