Build the Future of Customer Experience
Join a collaborative team and help shape the next generation of contact center technology from our offices in Montreal’s Griffintown and Toronto.
At Paxyl, we combine innovation, expertise, and a human-first approach to transform how organizations connect with their customers.
Who is Paxyl?
Paxyl is a trusted leader in contact center and customer experience solutions with over 20 years of expertise.
From strategy and implementation to optimization and support, we help organizations transform how they connect with their customers—while keeping technology human-centric, scalable, and future-ready.
Why Paxyl : Our Mission and Values
Innovation
Advancing cloud-native technologies to meet evolving customer experience needs.
Experience
Years of industry expertise delivering reliable and scalable solutions.
Flexibility
Adaptable tools that integrate seamlessly with your existing workflows.
100% Canadian
Secure, locally hosted solutions built to meet Canadian compliance standards.
Meet Our Leadership
Driving strategy, innovation, and excellence at Paxyl.
Our leadership team brings deep industry expertise and a shared vision to deliver impactful solutions. Focused on innovation and growth, they guide Paxyl in shaping the future of customer experience
Much More Than Just Benefits
We believe that taking care of our team enables them to deliver exceptional results for our customers.
1. Training & Mentorship
Ongoing professional development, structured learning paths, and access to experienced mentors.
2. Social Activities
Regular team events from Montreal pub nights to office celebrations that strengthen our culture.
3. Flexible Vacation
A generous time-off policy that respects your personal life and well-being.
4. Health Insurance
Comprehensive coverage for you and your family, from day one.
5. Flexible Hours
Hybrid work options and flexible scheduling that adapt to how you work best.
6. Disconnection Policy
We value balance no after-hours emails, no work-related stress outside office hours.
Kickstart Your Tech Career
Our unique onboarding and training program helps you gain hands-on experience with enterprise-grade CX technologies from day one.
- Guided onboarding for recent STEM graduates
- Certifications in leading CX platforms
- Direct access to senior architects and expert teams
- Real-world projects with real impact