Videotron ensures that their robust customer contact center solutions remain available and functional, allowing their customers to reach them via calls, chats, or emails to their agents. Since the beginning of the crisis, Videotron has worked tirelessly to enable all their advisors to continue serving customers safely from home. To achieve this goal, Paxyl sourced and delivered the necessary headsets to Videotron’s advisors in record time. This initiative ensures that Videotron’s systems can continue to provide relevant information to all their customers, including those stranded abroad.
Paxyl, always available for its clients.
Kudos to the Videotron team for maintaining their exceptional service.