{"id":2852,"date":"2020-10-09T11:56:10","date_gmt":"2020-10-09T15:56:10","guid":{"rendered":"https:\/\/paxyl.ca\/?p=2852"},"modified":"2022-05-17T10:08:53","modified_gmt":"2022-05-17T14:08:53","slug":"la-transition-vers-les-solutions-ccaas-2","status":"publish","type":"post","link":"https:\/\/paxyl.ca\/la-transition-vers-les-solutions-ccaas-2\/","title":{"rendered":"La transition vers les solutions CCaaS"},"content":{"rendered":"

L\u2019utilisation d\u2019une solution cloud de type CCaaS (Contact Center as a Service) est de plus en plus r\u00e9pandue.\u00a0 Si votre entreprise a d\u00e9j\u00e0 en place une solution de centre de contact g\u00e9r\u00e9e dans vos locaux, vous vous demandez surement quelles seraient les avantages et d\u00e9fis de migrer vers une solution cloud.<\/p>\n

Paxyl Solutions vous invite a consulter le document suivant afin de bien comprendre les \u00e9l\u00e9ments \u00e0 consid\u00e9rer pour les entreprises ayant d\u00e9j\u00e0 investi dans une solution install\u00e9e en site afin de r\u00e9ussir cette transition?\u00a0 Vous y verrez comment Paxyl peut vous aider \u00e0 bien comprendre et planifier une telle transition.<\/p>\n

Bonne lecture!<\/p>\n

\"Solution<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

L\u2019utilisation d\u2019une solution cloud de type CCaaS (Contact Center as a Service) est de plus en plus r\u00e9pandue.\u00a0 Si votre entreprise a d\u00e9j\u00e0 en place une solution de centre de contact g\u00e9r\u00e9e dans vos locaux, vous vous demandez surement quelles seraient les avantages et d\u00e9fis de migrer vers une solution cloud. Paxyl Solutions vous invite […]<\/p>\n","protected":false},"author":2,"featured_media":2862,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"none","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","om_disable_all_campaigns":false,"inline_featured_image":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":null,"header-main-stick-meta":"","header-below-stick-meta":null,"astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"footnotes":""},"categories":[13,19],"tags":[],"acf":[],"_links":{"self":[{"href":"https:\/\/paxyl.ca\/wp-json\/wp\/v2\/posts\/2852"}],"collection":[{"href":"https:\/\/paxyl.ca\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/paxyl.ca\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/paxyl.ca\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/paxyl.ca\/wp-json\/wp\/v2\/comments?post=2852"}],"version-history":[{"count":1,"href":"https:\/\/paxyl.ca\/wp-json\/wp\/v2\/posts\/2852\/revisions"}],"predecessor-version":[{"id":5253,"href":"https:\/\/paxyl.ca\/wp-json\/wp\/v2\/posts\/2852\/revisions\/5253"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/paxyl.ca\/wp-json\/wp\/v2\/media\/2862"}],"wp:attachment":[{"href":"https:\/\/paxyl.ca\/wp-json\/wp\/v2\/media?parent=2852"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/paxyl.ca\/wp-json\/wp\/v2\/categories?post=2852"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/paxyl.ca\/wp-json\/wp\/v2\/tags?post=2852"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}