Clients

Satisfaction

Paxyl has contributed to the implementation of thousands of
contact center agents.

Based on many years of expertise, Paxyl has successfully completed numerous large-scale projects with many reputable and diversified clients.

Ville de Montreal logo
Air Canada logo
Banque Laurentienne logo
Laboratoires Biron logo
Les Caisses Desjardins logo
IBM logo
Les pages jaunes logo
Maskatel logo
CGI logo
Banque Nationale logo
PEPSI logo
Gouvernement du Québec pour la famille logo
Régie des rentes du Québec logo
Société de l'assurance automobile du Québec logo
Videotron logo
Hydro-Québec logo
Société de l'assurance automobile du Québec logo
AIMIA logo
Bombardier aéronautique logo
Gexel logo

Testimonials

"Paxyl understands the challenges of operations, the functionality required to meet business needs and the details of an omni-channel deployment, having delivered it several times in the largest companies in Quebec. If you are looking for experienced people to complete your project with much added value, Paxyl is your option. With their Cloud, 100% Quebec, at a competitive price and powered by the best technology on the market, companies finally have a reliable and secure platform."

Éric Masson,
Enterprise Sales Executive at Genesys

"Paxyl's extensive experience in managing large-scale CCC projects combined with the expertise and ambivalence of their technical experts are the main elements that have ensured that Paxyl has been a preferred partner for Videotron for more than 10 years. Whether it's the initial set-up of chat / email, the opening of new CCC sites and the addition of Genesys features in several departments, all the projects they've participated in have been successful. The support of their various experts allowed an increased and continuous transfer of knowledge for our team of in-house professionals, thus facilitating the growth of CCC knowledge."

Martin Marois,
Senior Manager - CCC Technologies, IT at Videotron

"In 2012, Desjardins undertook an ambitious program to implement an innovative and flexible Platform to enhance the experience of members and clients through its contact centers. To carry out this program, Desjardins needed employees with a culture of quality, commitment and perseverance; the challenges of such a project being numerous. Paxyl has been one of its collaborators in exceeding our expectations as its resources played a key role in the success of this project, which was successfully completed in October 2016. The project was selected as a finalist in Octas 2017 in the Business Solutions category."

Diane Charbonneau,
Senior Director, Technologies and Shared Services Center at Mouvement Desjardins