How can we help you ?
We offer a full range of services and solutions needed to set up and manage your contact center.
We have the solutions adapted to your business
Find out how our customers are improving their customer service with our solutions
We offer a full range of services
Implementation and evolution
Support and operations
Integration with business systems
They trust us
Paxyl has been an effective business partner in assisting us in choosing a Contact Center solution. They have guided us very well and helped to identify our needs. The team's structure, rigor and analytical mindset allowed us to implement a system that meets our needs in a short time. Thanks to the whole team.
A huge thank you to the members of the Paxyl team for their invaluable collaboration throughout the transition to our new telephony platform.
The team ensured they met all of our expectations and answered all our questions about the project.
Their flexibility and availability greatly helped the success of this change in our company. It was a great experience.
Team Leader, Technology Infrastructure Engineering
Paxyl is a company that is always easy to deal with. Their expertise is exceptional and they are very knowledgeable about contact centers and their issues. They take the time to listen and understand the needs of their customers. They respond quickly and easily to their customers’ requests. They are excellent allies, particularly when it is a matter of implementing the best possible solution to meet the requirements.
Executive Director, Information Technology and Intelligent Transport Systems
I have trusted Paxyl Solutions for a number of years and they have always exceeded my expectations. Their work in analysis and architecture is thorough and of the highest quality, the execution is expert, and the results are enduring. I can always count on Jean-François and his team to put the foundations of our contact centres in order
Senior Director, Technologies and Shared Services Centre
In 2012, Desjardins undertook an ambitious program to implement an innovative and flexible platform to improve the member-customer experience across its contact centers. To execute this program Desjardins needed partners with a culture of quality, commitment, and perseverance to address the numerous challenges of such a project. Paxyl was one partner that exceeded our expectations, its resources have played a key role in the achievement of this project, which ended successfully in October 2016. Moreover, the project was selected as a finalist for the 2017 Octas in the Business Solutions category.