Optimize your customer service with Paxyl

Tailored solutions, cutting-edge expertise, and comprehensive 360° support to transform your contact centre experience.

Discover Our Solutions

Explore the future of customer service

Innovative solutions to meet all your needs

Contact Center

Modernize your contact centre with the most advanced CCaaS solutions on the market.

Artificial Intelligence

Paxyl’s AI solutions transform both customer and employee experiences.

SIP Telephony

Our SIP telephony services offer global coverage that is flexible and cost-effective.

Discover Our Solutions

Comprehensive and customized support for your contact centre.

Service Center

Paxyl provides 24/7 multilingual personalized support to assist you every step of the way.

Strategic Consulting

With our extensive experience, we’ve developed a proven methodology for delivering expert consulting services.

Professional Services

Paxyl is your trusted partner in the successful execution of your contact centre projects.

Discover Our Services

Who Are We?

Founded in 2003, Paxyl is a company fully dedicated to the implementation, evolution, and support of contact centre solutions.

By providing our clients with the best contact centre and artificial intelligence solutions, our team of experts enables organizations to optimize their operations and enhance their customer service.

Paxyl is recognized as a leader in the contact centre industry in Canada.

Share Your CHallenges with Us

Our Approach

Planning : Tailored strategies to align solutions with your organization’s goals.

Implementation : Seamless deployment of the selected solutions.

Support : Ongoing assistance to optimize solution performance.

Evolution : Regular updates to keep pace with changing needs and technologies.

Why Paxyl?

Because we combine flexibility, innovation, and experience to deliver personalized solutions that perfectly meet the unique needs of every business.

Innovation

Flexibility

Experience

And 100% Canadian

They Trust Us

Paxyl has been an effective business partner in assisting us in choosing a Contact Center solution. They have guided us very well and helped to identify our needs. The team's structure, rigor and analytical mindset…

Sophie Forget

Executive Director

A huge thank you to the members of the Paxyl team for their invaluable collaboration throughout the transition to our new telephony platform. The team ensured they met all of our expectations and answered all…

Jessica Vinet

Executive assistant

Paxyl is a company that is always easy to deal with. Their expertise is exceptional and they are very knowledgeable about contact centers and their issues. They take the time to listen and understand the…

Marylin Troy

Team Leader, Technology Infrastructure Engineering

I have trusted Paxyl Solutions for a number of years and they have always exceeded my expectations. Their work in analysis and architecture is thorough and of the highest quality, the execution is expert, and…

Rémi Lafrance

Executive Director, Information Technology and Intelligent Transport Systems

In 2012, Desjardins undertook an ambitious program to implement an innovative and flexible platform to improve the member-customer experience across its contact centers. To execute this program Desjardins needed partners with a culture of quality,…

Diane Charbonneau

Senior Director, Technologies and Shared Services Centre

Questions?

Our experts will be happy to contact you as soon as possible.