Transform Your Customer Service
With a personalized approach and tailor-made solutions, we are here to guide you at every step of the process with our passionate experts.
Contact UsExplore the Future of Customer Service
Contact Center
Modernize your contact center with the most advanced CCaaS solutions on the market.
Artificial Intelligence
Paxyl’s artificial intelligence solutions transform the customer and employee experience.
SIP Telephony
Our SIP telephony services offer global, flexible, and affordable coverage.
Services Center
Paxyl offers personalized 24/7 multilingual assistance to support you.
Strategic Consulting
With our experience, we have developed a proven methodology for consulting services.
Professional Services
Paxyl is your preferred partner in the success of your contact center projects.
They Trust Us
Sophie Forget
Executive Director
Paxyl has been an effective business partner in assisting us in choosing a Contact Center solution. They have guided us very well and helped to identify our needs. The team’s structure, rigor and analytical mindset allowed us to implement a system that meets our needs in a short time. Thanks to the whole team.
Jessica Vinet
Executive assistant
A huge thank you to the members of the Paxyl team for their invaluable collaboration throughout the transition to our new telephony platform.
The team ensured they met all of our expectations and answered all our questions about the project.
Their flexibility and availability greatly helped the success of this change in our company. It was a great experience.
Marylin Troy
Team Leader, Technology Infrastructure Engineering
Paxyl is a company that is always easy to deal with. Their expertise is exceptional and they are very knowledgeable about contact centers and their issues. They take the time to listen and understand the needs of their customers. They respond quickly and easily to their customers’ requests. They are excellent allies, particularly when it is a matter of implementing the best possible solution to meet the requirements.
Rémi Lafrance
Executive Director, Information Technology and Intelligent Transport Systems
I have trusted Paxyl Solutions for a number of years and they have always exceeded my expectations. Their work in analysis and architecture is thorough and of the highest quality, the execution is expert, and the results are enduring. I can always count on Jean-François and his team to put the foundations of our contact centres in order
Diane Charbonneau
Senior Director, Technologies and Shared Services Centre
In 2012, Desjardins undertook an ambitious program to implement an innovative and flexible platform to improve the member-customer experience across its contact centers. To execute this program Desjardins needed partners with a culture of quality, commitment, and perseverance to address the numerous challenges of such a project. Paxyl was one partner that exceeded our expectations, its resources have played a key role in the achievement of this project, which ended successfully in October 2016. Moreover, the project was selected as a finalist for the 2017 Octas in the Business Solutions category.
Who Are We?
Founded in 2003, Paxyl is a company dedicated entirely to the implementation, evolution, and support of contact center solutions.
By providing our clients with the best contact center and artificial intelligence solutions, our team of experts enables organizations to maximize their operations and improve their customer service.
Paxyl is recognized as a leader in the field of contact centers in Canada.
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